Chauffeur & Transport Services FAQs

What services do you offer across the UAE?

We provide premium Chauffeur Service, Airport Transfers, Rent A Car With Driver, City Tours, Luxury Limousine Hire, Wedding Limousine, Van Rental, and Luxury Bus Rental across all seven Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

Do you have licensed chauffeurs and insured vehicles?

Yes. All vehicles are fully licensed under RTA standards and include insurance, child‑seat compliance, multilingual professionals, and background-checked drivers.

How can I book a service?

You can book via our website form, phone, WhatsApp, or email. We accept pre‑payments or pay-at‑pickup, and offer hourly, full-day, monthly chauffeur plans—with flexible cancellation policies.

Which airports do you serve?

We operate transfers to and from DXB, DWC, AUH, and Sharjah International, with flight tracking, meet & greet, luggage assistance, and waiting time included.

What amenities are included in airport transfers?

Professional chauffeur, a personalized name‑placard greeting, porter service, complimentary wait time, infant/child seats (on request), and priority support for flight delays or changes.

How long does the transfer take from DXB to the city?

It typically takes 17–30 minutes, depending on traffic and destination within the city center.

What types of vehicles are available?

Our fleet includes luxury sedans (Mercedes, BMW), SUVs (Cadillac, Range Rover), stretch limousines, 7‑ to 22‑seater vans and buses, and executive vans for business/events.

Can I hire a chauffeur by the hour, day, or month?

Yes. We offer hourly rates (min. 2–4 hrs), full-day packages, and monthly chauffeur plans for long-term clients with discounted rates and priority scheduling.

Do chauffeurs speak multiple languages?

Yes. Our drivers are multilingual—English, Arabic, Urdu, Hindi, Malayalam, Tagalog, and more—to accommodate international and local clients.

What city tour packages are available?

We offer Dubai City Tour, custom Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah tours—with optional guides, half/full-day formats, and add‑ons such as meals or beach stops.

Can I customize my route?

Yes. We encourage clients to provide desired stops, timing, photography breaks, and route preferences in advance to ensure the most efficient and personalized tour experience.

Is a tour guide available?

Multilingual tour guides are available as an add-on. See our "Custom Add‑Ons" section for Professional Tour Guide, Beach Picnic, Dhow Cruise, and Shopping Stops.

Do you offer wedding limousine packages?

Yes. Our Wedding Limousine Dubai service includes white stretch limousines, bridal decorations, red carpet arrivals, and professional chauffeurs. Bridal packages start from hourly bookings and include special discounts.

Do you cater to red-carpet and VIP events?

Absolutely. Our luxurious fleet, VIP chauffeur training, and experience in high-profile events make us a top choice for gala arrivals, red‑carpet weddings, and corporate engagements.

Which van and bus sizes do you offer?

We provide 7‑seater, 12‑seater vans, executive vans, plus up to 22‑seater luxury buses. Ideal for family travel, group tours, corporate transport, and city events.

Can I rent vans for hourly, daily, or long-term?

Yes. Flexible packages include hourly, daily, and monthly van rental across UAE—with or without chauffeur depending on client preference.

Are vans luxury equipped?

Yes. Our vans are air‑conditioned, sanitized, and feature luxurious seating, ample luggage space, private cabins (where available), Wi‑Fi, and route‑planning by professional drivers.

What vehicles make up your fleet?

Luxury sedans: Mercedes E‑Class, BMW 7, Lexus, Cadillac
Executive SUVs: Range Rover, Escalade, Lexus
Stretch limousines for weddings/VIP events
Vans (7‑, 10‑, 12‑, 15‑seater) including Toyota Previa, Sprinter executive vans
Luxury buses and coaches for group events and road trips

Are vehicles regularly maintained and safe?

Yes. All vehicles are serviced per RTA guidelines, carry insurance, include safety belts and child‑seats (on request), and drivers undergo background checks and road-safety training.

How far in advance should I book?

We recommend 4–6 weeks ahead for premium events or popular vehicles. For airport transfers or simple bookings, at least 24 hours notice is advised.

What payment methods are accepted?

We accept credit cards, bank transfers, online payments, and cash. For monthly plans, we offer dedicated invoicing and account options.

What is your cancellation policy?

Free cancellation up to 24 hours before scheduled pick-up. Late cancellations (within 24 hrs) may incur partial charge depending on service type.

Can I request a female chauffeur?

Yes. Female chauffeurs are available upon request and subject to availability, ideal for families and female travelers.

Are child seats provided?

Yes. Child and infant car‑seats or booster seats are available upon request. Please provide children's ages to ensure proper installation.

Are chauffeurs trained for customer privacy and discretion?

Yes. All chauffeurs are trained in professionalism, discretion, and maintaining customer privacy at all times.

Do you provide services outside Dubai?

Yes. We operate state‑wide across Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah — for events, tours, airport transfers and road trips.